Hostal Josmar Natales

The owners were attentive, but the place was a bit rough.

Matias·6 μήνες πριν

The staff were really helpful and even let us store our bags.

Naomi·6 μήνες πριν

I was charged more than the listed price. As foreigners using overseas credit cards, we don’t have to pay the 10 % VAT; it only applies when paying in Chilean pesos. The owner insisted on accepting only Chilean pesos cash to force guests into an extra 10 % tax, which is outrageous. At 11:30 PM, the owner’s wife forced me to withdraw cash from an ATM to pay, which was impossible and extremely rude. When I asked, they let me pay the next day, but I felt uneasy because I feared they would kick me out if I didn’t comply. If they had told me in advance that only cash was accepted, I could have prepared. There was no communication; they insisted on cash payment before check‑in. The next day I withdrew money from an ATM, incurring an extra $8–10 USD in fees. The total was the original rent plus 10 % tax plus ATM fee. I booked this place because it was cheap, but by paying cash I ended up paying twice as much for the hostel. The owner got the 10 % tax they wanted, but I paid a much higher price. This is selfish, and they didn’t give me a receipt. Se le cobrará más del precio que aparece en el sitio web de reservas. Como extranjeros que usamos tarjetas de crédito extranjeras, no tenemos que pagar el 10% de IVA; solo se aplica al pagar en pesos chilenos. La insistencia del propietario en aceptar solo efectivo en pesos chilenos para obligar a los huéspedes a pagar un impuesto adicional del 10% es indignante. Lo más importante es que, a las 11:30 p. m., la esposa del propietario me obligó a sacar efectivo de un cajero automático para pagar, lo cual fue completamente imposible y extremadamente grosero. A petición mía, accedieron a que pagara al día siguiente, pero me sentí muy incómodo porque temía que me echaran en medio de la noche si no accedía. Si me hubieran avisado con anticipación que solo aceptaban efectivo, podría haberme preparado.

Li·7 μήνες πριν

“トーレスデルパイネへの拠点としてぜひ！”

Within Puerto Natales, the price was reasonable, the lodge felt like a warm home, and the water was hot enough to keep me warm in the cold. Breakfast was prepared to match the departure time. The bath and toilet were shared, so timing was needed, and the bus terminal was a short walk away.

Shion·7 μήνες πριν

The host was amazing and everything was spotless.

Maximilian·7 μήνες πριν