The staff were professional and the shuttle service was excellent, yet the curtains in the room wouldn’t close and the bath needed updating because there was no liner in the trash can.
Deborah2 μήνες πριν
Μια στιγμή…
★★★·Middleburg Heights·5.1
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ή απλώς γράψε το — «γύρω στις 20, τρεις νύχτες»
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The Crowne Plaza Cleveland Airport by IHG in Middleburg Heights offers adults-only rooms with air-conditioning, private bathrooms, and free toiletries, featuring balconies, TVs, and work desks. Amenities include a sauna, indoor pool, fitness room, steam room, lounge, and 24-hour front desk. The hotel serves American cuisine for dinner and offers breakfast options, with a bar and free airport shuttle service, located 5 km from Cleveland Hopkins International Airport.
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Πώς αξιολογούν οι επισκέπτες το κατάλυμα, πτυχή προς πτυχή.
The staff were professional and the shuttle service was excellent, yet the curtains in the room wouldn’t close and the bath needed updating because there was no liner in the trash can.
Deborah·2 μήνες πριν
The place was clean and convenient, but there was no breakfast and communication was lacking.
Michele·3 μήνες πριν
The staff and the property were fine, but the elevators were out of service.
Michael·4 μήνες πριν
The location was good and the beds were comfortable, and the maintenance staff were friendly, but the front desk crew was unfriendly. The elevators were incredibly slow, taking about 7 minutes and sometimes not taking you to the correct floor. The stairs were closed, and the shower didn’t drain, spraying water everywhere from the top and the bottom—totally chaotic.
Alisa·6 μήνες πριν
The location was great for food outside of the hotel. We chose that hotel, instead of one of the ones across the street because it had a pool. I was traveling with a 16-year-old, 15-year-old, and a 5-year-old (her birthday is today) The pool was closed. The elevator was broken. I have a bad hip, so the stairs were terrible. The bathroom door would not securely close and the tub slow drained during showers. The breakfast I paid extra for was microwave food and it took 40 minutes for us to get the food. The pictures and description on the website suggest a continental breakfast. NOT THE CASE! We only had a choice of eggs, potatoes, toast, and Sausage OR Bacon. There were only 4 other guests down there. Very unpleasant experience. I was also denied any kind of discount, credit, or even a free stay at a later date for all of these inconveniences. My 20 daughter was swearing in to the Army, so the pool was our last time to hang out. We checked in at 230pm and had nothing to do for the rest of the day. Disappointed is an understatement
Jones·6 μήνες πριν