“Not quiet, lots of kids, nice breakfast view and food, disgusting whirlpool with old water.”
The new building looks great, and breakfast was tasty with a beautiful view. The staff serving food were professional and polite. The swimming pool would be perfect if it were quiet, but it seems like a family hotel with a lot of screaming kids, so don’t expect a quiet and cosy experience with your significant other. If you’re traveling with children, this is the place to be. Be VERY CAREFUL when booking a room here. They have many rooms in an old building—there’s only one picture of it with a Lamborghini, and all other exterior photos are from the new building next to the pool. They told me I’d booked in the old building and asked for 45% more to move me to the new building (I refused). ALWAYS ASK if your room is in the new or old building before paying, since they charge your card immediately and offer NO REFUND AT ALL for cancellations even one month before arrival. Some kids were screaming and yelling outside until 21h, so chilling in peace on your balcony whirlpool is possible only at night. Also there’s a church ringing every 15 minutes across the street. Throughout the night the whirlpool was humming (electric motor) and it could not be turned off. The fan in the bathroom worked nonstop even with the lights off. They do NOT CHANGE THE WATER in the whirlpool between guests (so much chlorine in the water) so who knows how much semen and spit from other people you’re sitting in. When we arrived at 18:30h we were initially told the sauna was open until 19h and the pool until 22h. A bit later that was changed to 19h for both. So no sauna, no pool if you arrive after 17h. I was disappointed with the room we got because it was in the old building and I’m pretty sure the pictures were at least done with HDR. They reacted by saying no Photoshop is used, and because I complained about hiding pictures and facts about the old building they let us swim in the pool after 19h. But after 30 minutes those same kids came in the pool screaming and yelling, so we left. Also no garage or gated or secured or covered parking. We wanted a bit more secured parking since we came there with a motorcycle. My mistake was trusting images and hoping for a quiet and relaxing evening in a nice new building, which is why I give them 3 stars. BUT if you come with kids by car, pay a lot more to get a room in the new building you would probably give them 5 stars.
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