Natura Coliving Miraflores

“Que caiga el meteorito YA”

It was a very educational experience where my daughters learned how the local police in Miraflores de la Sierra work and how to file a complaint with the Guardia Civil in Colmenar Viejo. The room we received was nothing like the listing: a 30‑square‑meter space with two extra‑large double beds and two single beds, but the hallway was narrow and dirty, leading to a room where three hammocks were haphazardly arranged. The closets, which I’d call “clothes cabinets,” were full of old Polka‑year clothes and even a pair of skis. On the floor of our terrace, two or three dogs had left so much droppings that it seemed the place should have been cleaned regularly. We seriously considered notifying an animal shelter. After a quick visual inspection of the bathroom and other areas, which had dust from the year Carolo ruled, we contacted the property via WhatsApp to express our displeasure. The owners claimed they couldn’t distinguish the differences between the Booking listing and what was actually offered. At that point we decided not to stay and requested a complaint form to return home. Unable to get the form, we reached out to the local police in Miraflores de la Sierra. While waiting, we observed that the pool and its furniture had seen better days, and the ping‑pong table was fine, but the paddle was missing.

Rafael·2 μήνες πριν

Nothing good. I paid a week in advance and, after circling the area, nobody was there to greet me. The phones were ignored, and after almost three hours they finally told me the reservation had been cancelled, but they never informed me, so I had to go back home. They’re irresponsible.

Carreras·2 μήνες πριν

The pool area is very relaxed and nice. Because it’s a tourist house, the experience depends on who you meet; whether they respect the house rules or not.

Sonia·2 μήνες πριν

“Un estercolero”

I never expected anything good; the place is absolutely awful. From the moment I stepped in, the hallway smelled like stale, dirty stuff. The cleaning was terrible—dust, hair, stains on the sheets. I wrote to the owner upon arrival asking if we could heat the room with an electric heater because it was freezing inside and I was wearing summer pajamas, but he never replied. Later I tried to shower, but there was no hot water; we called again and after explaining everything, the lady’s response was “what’s wrong? To get hot water you have to turn on the boiler yourself.” Paying 80 € and then having to do that for a miserable shower, with no prior notice, is disgusting. The owners are shameless. I don’t understand how Booking can tolerate this with so many complaints.

Raquel·5 μήνες πριν

I already knew the place, but this time I got a bed that collapsed halfway through the night; I reported it, yet it stayed broken for two more days. The beds are not very modern and are assembled with removable boards.

Pedro·10 μήνες πριν