“Humainement enrichissant”
The staff are meticulous! Clara, Allesandra, Kevin, Luìs… they’re all very available, give good advice, smile, and welcome you—this team is a gem and makes a big difference from one hotel to another! I’ll be back in April or May for a few days. The rooms show some end‑of‑season weaknesses, a few small repairs, and the cleaning isn’t as efficient, but the staff handled it quickly. A minor issue is the automatic tipping system—when you take a glass at the pool or order room service, it’s automatically added, and you have to check if you want to add a tip; we didn’t have time to ask. Another small flaw is that room service brings your dishes in cardboard boxes without a tray, which is a bit disappointing for a hotel of this standing.
Juliette·4 μέρες πριν