VOI Amarina Resort

The resort was fine, excursions were fine. The biggest problem was the reception staff, which unfortunately spoils the hotel’s reputation. A few examples: I told them from the start that we wanted to spend our honeymoon there and asked for a nicer room arrangement – that didn't happen. On the first day, when we checked in, we paid more than the booking rate, and after repeated insistence I was told it might be due to the exchange rate. On the last day, I had to pay an extra charge (note this is not all‑inclusive 100%) and because I couldn't pay by phone, I had to pay after 8 p.m. Later, I went to the room to rest after a day’s excursion. The reception staff called me to come pay within an hour. At the same time, I asked for an airport transfer at 11 a.m. The reception person insisted I leave later and even asked me to show my reservation code. Absolutely illogical and unprofessional.

Alina·3 εβδομάδες πριν

“Struttura impeccabile e una direzione che fa davvero la differenza.”

We spent seven nights at VOI Amarina on our first trip to Madagascar and it turned out to be a great choice. The first thing I want to highlight is the director Laura, who deserves a special mention. My partner has severe food allergies to crustaceans, mollusks, peanuts, tree nuts, and apples, where the problem is not only the ingredient but also cross‑contamination in the kitchen. Laura studied the situation in detail, personally handled every meal, and resolved any issues, from the buffet to the beach lunches during excursions. Anyone who lives with these kinds of allergies knows what it means: usually such a trip is a constant anxiety, but here it was a peaceful vacation. It is the type of attention that is not accidental and is worth the stay on its own. The rest is up to par. The structure is well maintained, the staff are friendly and present, the food is excellent, and the beach is beautiful with calm sea. We arrived at 7:45 am and they allowed us to check in immediately and use all the facilities while we waited for the room, which was not at all expected. The excursions office also deserves a mention. We did Lokobe, the private visit to Nosy Be, Nosy Fanihy, the island tour between Komba, Tanikely and Sakatia, and Nosy Iranja. They organized the dates for us based on weather forecasts, and this detail made the difference: the sea was always good, no outings ruined by wind. Boats were in order and the staff were competent. Even the transfers to and from the airport, handled directly by the resort, were punctual and hassle‑free. I recommend it especially to those with special dietary needs: they take it seriously. Two things, both easily improvable. The Wi‑Fi works only in common areas and not in the rooms. In 2026 this is a major flaw, especially in a property of this level. Breakfast opens at 7:15, while the departure for excursions is often at 7:50. That leaves 35 minutes to have breakfast and get ready, and with only one bathroom it becomes a stressful race on the days you want to leave calmly. It would be enough to open the buffet earlier, even just on excursion days, or to provide a quick breakfast for those leaving.

Nicolò·Πριν ένα μήνα

“Un bellissimo resort gestito in maniera impeccabile”

Everything was beautiful and relaxing, run flawlessly by an incredibly friendly and always smiling staff. The animation guys were also very good and well prepared, as were the excursion staff. The food was absolutely top, with a great variety and quality. On the downside, the mattress comfort wasn’t the best if you’re looking for that “egg‑shell” feel, and the sea in that bay isn’t the best either (though that’s not the hotel’s fault). I also find the 5 % credit‑card fee a bit out of place.

Paolo·2 μήνες πριν

The kitchen is great, the staff are very kind, and the animation team is fantastic. The sunset is the best on the island. The sea doesn’t live up to expectations; it’s fine for sun‑bathing but if you want to swim you’ll need to go on a tour.

Gisella·2 μήνες πριν

“A repetir e recomendar!”

An unforgettable sunset and an excellent buffet. Everything else was fantastic, just the access could have been better.

Cristina·2 μήνες πριν