パーパスリゾート 越後湯沢 蔵

“また機会があれば利用したい”

Free parking, a microwave, and dishware available. No complaints.

Sanae·Πριν ένα μήνα

The place felt brand‑new, clean and comfortable, and despite being high season the rates seemed cheap; the location was very handy and the rooms were right next to the parking area. The drive‑way was narrow, making reversing a hassle, especially for the ANNEX where clearer guidance would help, and room 101 had a finicky electromagnetic lock that required a trick to open from outside. Offering basic seasonings for just a few hundred yen would be nice, and requiring every guest, even Japanese, to upload a photo and ID feels excessive.

Imai·2 μήνες πριν

“設備は快適、オペレーションが非常に不満足”

The place was clean and reasonably well‑equipped, making the stay comfortable. On the downside, the emergency contact number didn’t work (it may have been our mistake, but it routed to a bank), messages were answered slowly, and requiring certificates, photos and a video call with the call centre for even small children felt overly cumbersome and unclear. A simple vinyl pool was provided, but when we tried to use it we were told it was paid, then stopped without any notice, couldn’t pay and were forced to leave; while they admitted our mistake, I think the process could be improved.

Jotaro·2 μήνες πριν

“Newly Refurbished apartment”

The property felt newly refurbished, everything was fresh, spacious, and ideal for four people; quick Sunday responses would have made it perfect. Overall, the stay was great.

Martina·3 μήνες πριν

“早めチェックイン、ゆっくり滞在、早起き出発”

The kitchen being included is a plus, and there were no other issues.

Yuka·3 μήνες πριν