“Péssima estadia, infelizmente.”
Dona Dalva, the proprietária/gestora, seemed attentive. The accommodation was poor and the environment very unsanitary. The place had several cats, adults and kittens, very close to the dining area. Food scraps were left next to the eating area, and a “quartinho” where they lived was right beside it. Cats also rested at night on the table where breakfast was served, and there was a strong odor of cat urine. We preferred not to take the offered breakfast. The booking said “pay before arrival,” so I thought the card had been charged; when we left on the last day to have breakfast and anticipate early departure, we received a message that payment hadn’t been made. I checked, confirmed no charge on the card, paid via Pix, and everything was fine. Shortly after, a staff member came looking for us; I informed her we had already paid and showed the receipt. If she had noticed the card wasn’t charged, we would have left on the first day. We stayed because the cats didn’t access the part where our room was located.
Agenor·2 εβδομάδες πριν