“Terrible and have never been treated like that before.”
We arrived on the first night and the AC was broken; I informed the staff but they couldn't fix it until the next morning. We opened the windows, yet a concert next door played until 11:57, making it impossible to sleep and very uncomfortable. The lady came at 10:30 the following morning, still unable to repair the unit, and only offered a small noisy portable fan, claiming that was all she could do and would not charge us extra tax. This was upsetting and unacceptable. The heat made us decide not to stay another night, so we found another place, packed up, and left. I would not recommend this hotel, especially given the lack of consideration and no compensation.
Candace·3 εβδομάδες πριν