Builda Park inn

“It was a last minute booking and it served the purpose. But a restaurant is a necessity.”

The room was clean, functional, and had good facilities, but the hotel doesn't serve food on site; they have to order it for guests, and the staff lack the authority to make decisions.

Jainarayan·Πριν μία εβδομάδα

The rooms were clean and well maintained, yet there was no kitchen and breakfast was delivered from outside; for dinner I had to order via Swiggy, and the air conditioning in my room was underpowered.

Suman·Πριν ένα μήνα

“Will not stay there again without substantial improvements to the services.”

The room was roomy and nicely furnished, and the bathroom was decent. The linens—towels, bedsheets, etc.—were clean. The housekeeper was friendly and helpful, and the gym was well-equipped. They also offered a pool, a badminton court, and a garden/courtyard, which are decent for a hotel in Ottapalam. Reception staff were pleasant and helpful. Our first room had a few issues, but they swapped it immediately and the new room worked fine. The restaurant, cafe, and spa listed on the website don’t exist; they say the restaurant closed because of a gas shortage, but that was fixed months ago. They haven’t rehired kitchen staff and are running a skeletal crew. Breakfast is a buffet from an outside supplier, never before 8.45 am, not hot and low quality—boiled eggs were the only egg option. The staff act as if they’re doing us a favor instead of stepping up. Cleanliness was mediocre; some items were left open. No lunch, dinner, or snacks are offered on site. On the first night we were given a limited set menu from an outside caterer, after which we ordered food elsewhere. We extended our stay by two weeks because the hotel is close to my family home where work was happening; otherwise we would have left earlier. Builda Park Inn is fine for a one‑ or two‑night stay, but I wouldn’t recommend it for longer. It’s a pity because it’s well‑located for people who need to be around Thottakara and the rooms are good. From my experience, the owners need to pay more attention to management, and while most staff were helpful, none seemed happy to be working there.

Menon·Πριν ένα μήνα

“Disappointing”

Did not like anything. Except rooms were good. No food at all, charges for breakfast but were not provided, at 8.20 am we went for breakfast, we will serve only 8.30 am, we had to live without breakfast. Hotel charges for breakfast n looting us. No tea even too. The reason given is no gas. They should mention while booking. No excuses is accepted induction stoves are available in Plenty, but they chose to extract money. Demand money back

Rajgopal·3 μήνες πριν

The location n Ambience. We had booked 2 bedroom but there was washroom only in one bedroom. It becomes difficult when there are four guests

Jayakrishnan·3 μήνες πριν