Newport Beach Hotel & Suites

“Not worth the money”

The pictures mislead; they don’t reflect the actual condition.

Joseph·Πριν ένα μήνα

“Not worth the inflated price”

It’s far over‑rated and offers zero amenities. The room had no character, no amenities, coffee without cream or sugar, and no mirror.

Ron·Πριν ένα μήνα

The jacuzzis were broken.

Michael·Πριν ένα μήνα

Very nice room and clan

Milton·2 μήνες πριν

“We loved the area and tolerated the hotel's problems because the location was great.”

location. 1) The whole room vibrated several times per day, old building, you could feel the floor under you vibrate 2) Elevator is small and slow 3) Rooftop jacuzzi area is hard to get to and small, only enjoyable if you are the only couple there at the time 4) Indoor pool has such a strong chlorine smell it is unbearable 5) Front desk was supposed to follow up regarding charging me the first night in advance to hold the room, which was over $300 and was never applied to my total bill, so I overpayed by one night and never got reimbursed, don't have the patience to be on the phone again. I had called many times and both and Newport Suites said they were taking caring of it and calling back to confirm, but never follow up or called back. 6) Website advertised free homemade cookies in the lobby every afternoon, when we got there we were told they don't do that anymore, quite disappointing. 7) There were no glasses or mugs in the room, we could only use paper cups from the lobby. 8) Beach towels were rough, scratchy, old and small

Daniel·2 μήνες πριν