“Overpriced, fairly basic, could be considerably better. No fault of hard working staff”
The staff were polite, helpful, and clearly hardworking. This was the third of three hotels I stayed at during a six‑day holiday break, and Valley Hotel was the most expensive at 178.20 a night. It fell well behind the standards of the other two, was considerably overpriced, and offered considerably less. When I first entered the room it felt like a furnace; the radiator was red hot, the air conditioner blew hot air, and the windows were sealed—someone should have checked this. The room was noisy because of an event, the shower was basic at best, the restaurant meal was fairly average, and general attention to detail was poor. Some people might be concerned about the safety of the stairs to Room 25, which ended a foot away from the entry door; if you weren’t careful you could easily tumble down the stairs. All of this would be more acceptable if you were paying £80‑90 a night, but it’s not in any way premier or worth nearly £180 a night. It has put me off the Best Western chain of hotels, to be honest.
Paul5 μέρες πριν