RioVida EcoLodge

“Mucho por mejorar”

The venue and the new room were good, but the infrastructure and staff training lacked detail.

Juan·3 μήνες πριν

“A beautiful hotel and location with some minor issues. Staff was very friendly and helpful. They have a lot of outdoor e”

The staff were great, welcoming and understanding, and the location was beautiful with a lovely river view and pool area; however, my sink wouldn’t shut off and the shower leaked, a problem the staff didn’t notice at first but later fixed without complaint, and there were many bugs, which was expected near the river.

Marco·7 μήνες πριν

“Excelente lugar, recomiendo visitarlo.”

The food was delicious, the service excellent, the staff very friendly and helped with everything we needed; highly recommended.

Andrade·Πριν ένα χρόνο

“Horrible place with fraudulent marketing on booking”

The setting on a major river was nice, but this was by far the worst accommodation we’ve had in Ecuador over almost 11 years of living there; we booked weeks in advance for a 3‑night stay, arrived on time, yet our advertised 3‑bedroom apartment was given to other guests, so we were shown to a rickety spiral staircase and told to climb to a loft that was impossible with mobility issues and knee replacements, displacing the other guests; hospitality was virtually nonexistent—we had to flag down a 9‑year‑old boy; we ended up in the displaced guests’ room, which had large holes in the siding, was full of insects, and poorly cleaned; we tried one meal that was dreadful with only three high‑carb options, were offered no breakfast and had to drive 40 minutes for food; on top of all that, it was my husband’s 75th birthday, there was little electricity, and the shower ranged from icy cold to scalding; a total ripoff and nightmare, and I told the owner in no uncertain terms that their marketing on booking was fraudulent.

Brenda·Πριν ένα χρόνο

The lodge’s location is really great—just 15 minutes from Gualaquiza, Campo Paraíso, and the Shuar community—cabanas are comfortable, clean, and come with towels, there’s a very good Wi‑Fi that makes up for the lack of cellular network, and the view of the river is breathtaking; the owner is very friendly, responsive, and always there to give advice, though there was a small lack of communication on the first day about meal times and/or advance reservations, and the proximity to the river means mosquitoes, so be prepared.

Chloé·3 χρόνια πριν