“Pathetic”
There were no positives. The staff were very unprofessional; we booked three rooms, but only two were available, and they asked how much we paid, then said that was not the rate and wouldn’t provide the room. I had booked through bookings.com, and the owner insisted there was no partnership with the site and would not give us a room. He told us to find another place that night unless we paid extra. The rooms were unclean, the staff rude, and the washrooms were water‑logged and in a pathetic condition.
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