Hotel DREAM PLAZA BUKHARA

A cool hotel close to the center; everything was liked, especially the staff and the cleanliness.

Vladimir·2 εβδομάδες πριν

“Never stay here. Never”

The location was fine, but the room had a strong old cigarette smell that someone tried to mask with chemicals, making the mix worse than either alone. Carpets were visibly dirty, the bathroom wasn’t cleaned, and the walls were thin enough to hear the neighbor snoring. The power outlet was positioned so that using the kettle required placing it on top of a two‑meter wardrobe because the cable was too short. Breakfast included spoiled cottage cheese, and the fried egg was cold but still edible, which made it the best item on the spread. For the price paid, this was a remarkably bad experience.

Maxim·Πριν ένα μήνα

A solid hotel in a good spot, overall a positive stay.

Máximo·Πριν ένα μήνα

“Didn't create a lasting impression but overall ok”

The location was convenient for visiting many tourist spots, though a taxi driver had trouble finding the hotel. It sits near Jalal Gate and there are a few restaurants around, but we especially enjoyed the food at a place called Melodiya. Because of a language barrier, the staff couldn’t provide drinking water until we expressed our disappointment on the first day, but the Manager later arranged breakfast to meet our needs. The breakfast itself was acceptable. Since it was off‑season, we were the only guests and expected more attention from the staff. A nice mosque nearby allowed us to perform salaah. Overall we were fairly satisfied with the service, and the Manager mentioned plans to improve various aspects in the future. The lack of English‑speaking staff made communication difficult, though the Manager was helpful. One of the rooms was very small and didn’t offer enough space for prayer. The bathroom door lock didn’t work. A cleaning or catering staff member was extremely rude, slamming the door when we asked for a glass of water and milk, which felt arrogant and unfriendly. That staff member would benefit from more training; otherwise guests might feel uncomfortable with her attitude. The hotel also needs to provide basic amenities such as tea, coffee, drinking water, and milk.

Luthfur·2 μήνες πριν

“Didn't create a lasting impression but overall ok”

The location was convenient for visiting many tourist spots, though a taxi driver had trouble finding the hotel. It sits close to the Jalal gate and a few restaurants nearby, but we preferred the food at a place called Melodiya. Because of a language barrier, the staff initially refused to provide drinking water until we expressed our dissatisfaction, but the manager later arranged breakfast to our specifications. The breakfast itself was acceptable. Since it was off‑season, we were the only guests and expected more attention from the staff. A nice mosque nearby allowed us to perform salaah. Overall, we were fairly happy with the services and learned that the manager is working to improve facilities. The hotel lacked English‑speaking staff, which made communication difficult. One room was very small and offered little space for salaah. The bathroom door lock malfunctioned. A cleaning/catering staff member was extremely rude, slamming the door when we asked for a glass of water and milk, which felt arrogant and unfriendly. That staff member needs more training; otherwise guests will feel uncomfortable. The hotel should also provide basic amenities such as tea, coffee, drinking water, and milk.

Luthfur·2 μήνες πριν