Marriott Marquis Washington, DC

“It served my needs.”

The location fit my plans. The shower curtain was a foot short and the bathroom flooded when I showered. When I asked for help, I was passed around several people, and when told to try someone else I stopped trying. This has been happening for a while; the wallpaper is peeling from the wall because of it. The room never felt cool, and the sheets had a damp feel from humidity. The extreme heat index was high, but I expected more from a Marriott. I left my glasses in the atrium bar.

Patricia·3 μήνες πριν

“Déçue par le club lounge”

The rooms were well sound‑proofed. There were only a few hot hors d’oeuvres options at the M club lounge in the evening, and the alcohol was paid.

Christine·4 μήνες πριν

Clean and great location, very walkable. Long wait times for check-in

Kayman·5 μήνες πριν

“Worst experience I ever had.”

The experience was terrible. The reception team let me check in first, but there was no phone in the room, so I couldn't order room service. In the morning, every light went out and nothing worked. It was the worst stay possible.

Smita·5 μήνες πριν

I generally prefer to choose Marriott hotels for my travels. And, as a rule, their hotels tend to be of high quality. However, I didn't get that same vibe at this particular hotel. Typically, the staff at the front desk are friendly and welcoming, but that wasn't really the case here. At the end of our two-night stay, my spouse and I decided to have a drink in the lobby. My spouse asked for tea, and I asked for coffee. The waiter—whose name I didn't catch—wasn't even sure if coffee was available, and when he brought the tea, it was served in a paper cup. Both the tea bag and the paper cup were items that were already provided in our room. In my opinion, when you order a drink in the lobby of a hotel of this caliber, it certainly shouldn't be served in a paper cup. I generally prefer to choose Marriott hotels for my travels. And, as a rule, their hotels tend to be of high quality. However, I didn't get that same vibe at this particular hotel. Typically, the staff at the front desk are friendly and welcoming, but that wasn't really the case here. At the end of our two-night stay, my spouse and I decided to have a drink in the lobby. My spouse asked for tea, and I asked for coffee. The waiter—whose name I didn't catch—wasn't even sure if coffee was available, and when he brought the tea, it was served in a paper cup. Both the tea bag and the paper cup were items that were already provided in our room. In my opinion, when you order a drink in the lobby of a hotel of this caliber, it certainly shouldn't be served in a paper cup

Melis·6 μήνες πριν