The resort is decent overall, offering a good variety of food and plenty of facilities. Bartenders were especially friendly and pleasant, and the stay was generally comfortable—nothing extraordinary. However, some service aspects could improve, notably the condescending attitude from certain Russian‑speaking staff. The restaurant had an unpleasant “canteen” smell near the entrance, which dampened the appetite. More seriously, maintenance problems appeared in both rooms: my mother’s room had poor drainage, and my own room had a loose overhead shower. During the night I kept hearing scratching noises from the ventilation, seriously disrupting my sleep. For a hotel of this level, I would expect better room maintenance and a greater focus on guests’ sleep quality.
StepanΠριν ένα μήνα