“This is no longer an Atour hotel. They could not find the reservation I made thru”
The front desk was friendly and kept trying to sort out the mess when they couldn't locate my original booking. Apparently the property is no longer part of the Atour chain, so my reservation vanished. Because I was already on site I had to scramble for a last‑minute room, which ended up being a windowless one. At least the staff kept apologizing and tried to make it right.
My6 μήνες πριν