“Einfach unverschämt”
The hotel is new and nice, yet everything is automated. During the computer‑based check‑out I wasn’t told that I hadn’t paid the city surcharge of 2 EUR, and the subsequent reminders never reached me, while the email from the appointed debt‑collection agency for 20,92 EUR did arrive—unbelievable! When I complained, I was promised a callback, but I’m still waiting.
AxelΠριν μία εβδομάδα