Hampton Inn & Suites Albany at Albany Mall

“Four night three moves....horrible experience!!!!”

I used to think the name implied quality, but not anymore. The first room had cold water, then they claimed it was fixed, only to discover it was scalding hot no matter the settings. A mechanic left his tools in the room. I switched rooms again because the toilet was broken, then moved a third time to a king suite. I changed rooms three times during a four‑night stay, received no compensation or points, and I will never stay here again unless I'm forced to.

Lewis·4 εβδομάδες πριν

“The whole experience was ok”

I liked the place overall, but the breakfast left a bad taste—those green bananas, waffles, and batter were all tough and inedible. The bathroom sink had no plug, so anything dropped just went straight down the drain.

Telelia·Πριν ένα μήνα

“A roach inside of the bed very nasty”

I found a roach in the bed when I opened the room.

Kinesha·Πριν ένα μήνα

The lady who checked us in was very nice and helpful, and we’ll definitely book again.

Randy·Πριν ένα μήνα

“I absolutely loved staying at home away from home!! Jessica was the best host ever!!”

The hotel was excellent, clean, and fresh, yet the breakfast was only mediocre.

Sasha·2 μήνες πριν