“Schmutzige Betten und Zuzahlung für Zimmer gefordert”
The location was fine, but we had to leave a €10 deposit on site. When we tried to check out, no one was there. We knocked, shouted, and called two phone numbers listed at the front desk, but nobody answered, so we never got our deposit back—even after we followed up in writing, which was ignored. At check‑in we were told our booked Queensizebed was no longer available and we’d have to take a Kingsizebed and pay extra, which we refused; the staff insisted on the extra charge until a friend on hand convinced him otherwise. The room we finally received was filthy, with long black hair on the beds and unwashed, musty sheets. The stay was far from pleasant. The receptionist was grumpy and unhelpful the whole time. After reading reviews post‑stay, we noticed the receptionist had repeatedly demanded extra payments—what a sham!
Dana·7 μήνες πριν