Tremonti Hotel Karpacz

The location was great and everything was close by, even on foot; the hotel’s appearance, surroundings, and facilities (pools, saunas, kids’ rooms, gym, etc.) were impressive, and the buffet breakfast was very good, though not overly extensive. The layout of the hotel was confusing – finding your room after vague reception help felt impossible, and the exit was poorly marked (at least three cars during our stay had to back up to the reception to ask for directions). In the room there was clutter at times, with huge dust piles on the top two shelves of the wardrobe. The sofa in the lounge was awful and uncomfortable, with springs that poked into your back. From about 23:00 to 24:00 the area around the outdoor pool was very noisy with music and shouting; it’s better to book rooms in a quieter part of the hotel if possible.

Robert·6 μέρες πριν

The hotel was very well maintained and upscale, the rooms were spacious and cozy, the staff were always friendly and helpful, the food was excellent, and the massages were very pleasant; the surrounding area offered great hikes, and the pool and sauna provided relaxation. However, the indoor pool and sauna area are separated only by an open staircase, which makes the quiet zone very loud when pool users are having fun, and this needs to be addressed.

Katrin·Πριν μία εβδομάδα

The heated outdoor pool was fantastic, the food was excellent, and the large room with a terrace was great, but despite paying for parking we had nowhere to park and the staff were less communicative than expected.

Jiří·Πριν μία εβδομάδα

Everything was perfect, no issues at all.

Czeslaw·Πριν μία εβδομάδα

Velmi se nám líbilo, že vše bylo k dispozici na jednom místě, takže jsme nemuseli nikam dojíždět a mohli si pobyt naplno užít. I když nám při ubytování nebyly přesně vysvětleny některé praktické informace ohledně ručníků a parkování, nakonec jsme vše zjistili díky ochotě ostatních hostů. Celkově jsme si pobyt užili a byli spokojeni. Vadilo mi především nedodržování hotelových pravidel ze strany některých návštěvníků. Ocenil bych větší důslednost personálu při dohlížení na dodržování stanovených pravidel, aby byl zajištěn příjemný pobyt a komfort pro všechny hosty

Martin·Πριν μία εβδομάδα