“A very disappointing stay with poor service, dirty rooms, and rundown facilities.”
Nothing! A terrible and frustrating experience. At check‑in the toilet in our room was broken and we were told to wait for a technician. The receptionist was unfriendly and refused to change rooms immediately, insisting we wait; it took them over 30 minutes to finally allow us a room change. The room and bathroom were quite dirty, the shower was faulty, and the bedroom carpet was faded, dusty, and smelled bad. To make matters worse, the changing restroom by the swimming pool was scary and looked like a dilapidated storeroom, even with an old sofa inside, and the area reeked of cigarette smoke. Extremely poorly maintained.
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