“Perfecta. La mejor con diferencia de toda Malasia”
Everything! I’d return without hesitation. The place is super well‑located. First, the staff were very friendly and attentive, always ready to help and always with a smile. Cleanliness was a 10; we went down for breakfast and when we came back the room was ready. The rooms were a 10, very comfortable and spacious—at least ours had a walk‑in closet and everything, and the bathroom was brand new and everything was great. It started raining heavily and a little water got in, but we were offered a room change, which we declined because only a tiny bit of water had entered. We had breakfast included and it was very good with plenty of variety. In the afternoon from 3 pm to 5 pm they gave you tickets for the free tea time, there was milk, coffee, cookies and sweets, all delicious. The hotel is impressive; if I ever return to Penang I’ll stay here again and I recommend it 100 %. Nothing was wrong, everything was perfect.
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