Ashford Motor Lodge

The location was perfect. The place was very clean and tidy and had everything we needed.

Rachel·6 μέρες πριν

“They totally mucked up my booking with no apology”

I had asked for a downstairs room, which was confirmed or would have been cancelled, because my husband was having surgery and couldn’t walk upstairs. When I checked in, they told me our unit was upstairs; I reminded them we had requested and confirmed a downstairs unit. The lady who booked me in argued with me, then found the email confirming the request. No apology was offered. I had also asked for a unit with a full kitchen, so the person focused on that. If she had apologized and said they had made a mistake, it would have made a huge difference. I had booked a room with a full refund, so I paid extra to ensure they could provide what we needed—a downstairs unit—or cancel. I was completely screwed. They’re popular enough (great location) that they don’t really need to work on their PR. I will never stay there again, and I would not trust them. I didn’t get what I requested and had booked.

Sandra·6 μέρες πριν

“Throughly enjoyed it”

It was so clean, the pool staff were lovely and helpful. Nothing else.

Raelene·2 εβδομάδες πριν

I was happy to bring my dog along and the location was spot on; the dog exercise area was brilliant.

Christine·3 εβδομάδες πριν

“Great location clean spacious unit and very helpful staff. We'll be back next time we're in Christc”

The place is in a great spot, the room was roomy and the staff were super helpful. Nothing to complain about.

Jennifer·3 εβδομάδες πριν