“Good rooms but some key information lacking”
The rooms were tidy and comfortable, presented nicely with wooden furniture and good air‑conditioning. However, the information given didn’t always match reality: towels were small, not bath towels, and there was no bath or TV. Because the housekeeper handled breakfast, teas and coffees, the kitchen was off‑limits, so we couldn’t prepare our own meals. This should have been clarified in the listing. When we paid, the property demanded cash, which was a stroke of luck since we had enough among the three of us. Additionally, the owner hosted a family dinner without warning, occupying the dining room, kitchen and balcony after our day out in Batticoloa. We were forced to move their food from the table to use the space, felt unwelcome and uncomfortable, and went to bed early. The owner was present but made no effort to explain or apologise for the impromptu event, and the housekeeper apologised later, though it wasn’t his fault.
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