Poseidon Nha Trang Hotel

“not worth the money and never come back”

The room is big, the location is close to the beach, convenience stores, bike rentals, and quite central, and the staff are friendly. The breakfast was poor—no fresh milk or soy/nut milk, only condensed milk, and the food wasn’t refilled continuously. Sound insulation is terrible; you can hear everything next door, in the hallway, or even upstairs. The elevator is always overloaded.

Linh·2 μήνες πριν

The location is good. The pool is lacking.

Minh·2 μήνες πριν

It’s close to the beach and the mall, and there are many good foods nearby. Breakfast was decent, with rice noodles and fresh fried eggs. We happened to catch the marine festival, and locals ate breakfast very early—there were crowds that were a bit scary. My colleague said the pool and gym were small and not worth using. The front desk lady was very nice and helpful. The soundproofing was poor; hallway conversations and footsteps were audible, and even at night on the 17th floor I could hear horns on the street.

Hsin-wei·2 μήνες πριν

“Rất tệ”

I was disappointed by the hotel’s deterioration, even though it’s centrally located near the beach. The bathroom drainage was poor, and the staff was unhelpful when I asked if breakfast was available before 6 am for early airport departure; the front desk staff did confirm. When I went to the restaurant, I wasn’t allowed to eat, and even a lightly fried egg was denied, supposedly because the policy only allows meals after 6:30 am. The service quality from management down to the staff needs a review; the owner probably enforces the rules strictly, so the staff can’t blame the guests. The room was not new, and with such bad service, I don’t see a reason to stay early or late.

Annatravel·3 μήνες πριν

“Đây không phải là một khách sạn 4 sao như cách họ quảng cáo, phí khách sạn họ charge bạn có thể qua Vinpearl Hotel gần đ”

Phòng sup mà như khách sạn 3 sao. Không thể là 4 sao được. Gần như khả năng cách âm của các phòng là không có, nên cực kì ồn ào luôn. Ồn từ hành lang đến các phòng khác đến ban công hướng ra mặt đường, không thể ngủ yên. Mình đã thanh toán trước 3 đêm cho hai phòng và muốn refund trả phòng luôn trong ngày nhưng không đồng ý, cũng không hỗ trợ gì thêm. Phòng cũ và thiết bị bên trong không có đầy đủ, phải đi xin thêm nhân viên. Nhân viên hời hợt không chào khách, không hỗ trợ, đã trả xe thuê, lễ tân buổi tối báo chốt thuê xe 1 ngày rưỡi, sáng hôm sau lễ tân khác đòi charge 2 ngày tiền xe dù mình nói sao hôm qua báo một đằng nay lấy tiền một kiểu, vẫn insist dù đã trả lại xe từ hôm qua thì vẫn tính tiền hai ngày

Thithuyhang·3 μήνες πριν