The décor is lovely, the location sits right in the heart of the medina, and the room was clean. Finding it was hard, and the staff were almost non‑existent—no one was there to greet us, no one answered questions, and we received no info about meals or check‑out. The riad and room were damp, the shower was cold, there were no windows or proper ventilation, the AC barely worked, and there was no tap water available.
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