“DISGUSTING.”
We were extremely disappointed: the photo of the property was misleading, the suite we booked turned out to be the worst room, the building was run down and dirty, bathrooms filthy, bedsheets and pillows poor quality, towels and blankets disgusting, and we couldn't sleep, so we checked out the next day. The receptionist was very polite and helpful, at least trying to refund us one night's money since we left early. We had stayed at Sarita many years ago and it was very good, but now it seems the owners care nothing about providing even the basics one can expect from a hotel. The experience was very, very disappointing.
Srinith4 εβδομάδες πριν