Studio 6 Rancho Cordova, CA

“Our worst failed check-in experience Ever.”

The lobby was a dismal little space with no human presence—just a remote check‑in machine that showed a video from an offshore location— and the system wouldn’t accept our credit card even after the remote agent had us reboot it; she suggested cash, which we declined, so we told her we’d move on to BW, which had no trouble with our card. The location is pretty awful at the end of a rough road through an industrial zone, but the main issue was the lack of human contact and the reported inability to take our card. I say reported, because the next morning we received a message from the Fraud squad at our bank asking if we had authorized $97.10 to Studio6 through an offshore account; I had to reply YES to keep my card from being shut down, but now I’m trying to get a refund from Studio6 and have received no response.

Bryn·3 μέρες πριν

“Not pleasant, room needs up grade.”

The staff was nice, but the room was old and run down.

Angela·Πριν μία εβδομάδα

The property was bright and had a parking lot, which is nice. However, there was no live staff on site; you had to connect to someone via the kiosk, scan your ID, and then the card would be issued. They took a $50 deposit and refunded it after three days, which felt absurd. The air conditioning was broken, the place smelled bad, and the person I spoke to initially quoted a very high price, but after booking through the website the price dropped. Even so, $200 for one night is not worth it.

Mert·Πριν ένα μήνα

“Good value. Clean room”

The price was good, but my room had a strong smoke smell when I arrived, so I left the door open and ran the bathroom fan. I also struggled to understand the man at the check‑in kiosk; his English was hard to follow and the audio quality was poor.

Luke·Πριν ένα μήνα

“A nightmare”

Nothing. They claim to be a smoke free property, but everyone smokes there. Cigarettes, pot, and illegal drugs like crack are all openly smoked on the property. The property is filthy and in serious disrepair. There was a giant "patch" in the shower ceiling that was pouring water from the above room shower.You're lucky if the elevator is working. I had to help my disabled mother out of her wheelchair and up 2 flights of stairs to the room. We were then stuck in the room until the repair man fixed the elevator the next day. My sister is deathly allergic to pot smoke and was stuck either in our room or in the car. She spoke with the owner of the property and he didn't care one bit. She had to use her epi pen as she went into anaphylaxis. Also, several drug transactions happened on the property out in the open. No one cared at all. It was an every day occurrence. When informed, I was told it wasn't their business to tell people what to do. Seeing as though there were emergency services at least 2 times for drug overdoses, they might want to reconsider. Loud, filthy, drug ridden, broken down. I definitely wouldn't recommend

Bonnie·3 μήνες πριν