Citin Langkawi by Compass Hospitality

The room was clean, but the lift was out of service, so I had to walk up the stairs.

Strome·2 μήνες πριν

The door lock needs fixing, but everything else was fine.

Jili·4 μήνες πριν

Nothing !!!. Stayed at Citin Langkawi and checked out within 30 minutes despite booking for 4 days because the room condition was extremely disappointing and completely different from the photos advertised . The room was dirty and poorly maintained: - Mold/damp stains around the window - Spider webs and dust everywhere - Lizard droppings near the window - With pimple patch on wall, coffee stain or idk what stains are that on every wall - Dirty bathroom and poorly cleaned surfaces - Rusty/damaged areas and overall unhygienic condition - Lipstick stain on the mirror - Bhindi/food residue on the water heater pipe Another serious concern was security. My assigned room was 220, but when I accidentally tried opening room 202 ( I got confused with the number so I opened wrong room) , the door opened with my key card/key. That made me feel very unsafe and raised concerns about the hotel’s room security system. The hotel looked nothing like the advertised pictures online. I could not comfortably or hygienically stay there, so I checked out almost immediately. Very disappointing experience

Arghashinni·5 μήνες πριν

“Mould is a big concern. I wouldn’t stay here if I’d known”

I had a mixed experience at this hotel. The cleanliness of my bed was a highlight, but unfortunately, the room was marred by visible mould on the walls, a dirty bathroom, a broken soap dispenser, and a dusty TV. To make matters worse, the bathroom was flooded when I arrived, which was quite off-putting.

Avinia·8 μήνες πριν

My check-in experience was a pleasant one, thanks to the friendly and professional staff member who greeted me at 3:30 pm on 3/2/26. He was always calm and smiling, which set the tone for a warm welcome. Although I didn't catch his name, he certainly made a great impression.

Mohd·8 μήνες πριν