Woodpecker's Guest House

The property was clean and quiet, and the location was perfect and easy to find. The staff were super friendly. However, there was no bin in the room or even in the bathroom.

Puseletso·6 μέρες πριν

“Don’t ruin your holiday experience by staying here”

The place was clean, but the advertised swimming pool had no water. They claimed to speak English, yet the staff either didn’t speak it or refused to understand it, and Evan wouldn’t answer. They also advertised a tour desk on site, yet there were no brochures or anyone available to explain tours. I paid for breakfast for three nights but only received one after a heated discussion, multiple phone calls, and it wasn’t worth the effort. Power was cut for two days and nights; it took them 18 hours to bring a generator, which ran for 2.5 hours before being turned off without any communication. We had no lights, air conditioning, fridge, TV, charging, or internet. I complained many times, and I had to explain that we needed power for a sleep apnea machine or my friend could die in the night, and within 20 minutes power was back on. We received mixed messages about the area's safety—some said it was safe, others said don’t go out—yet we were fine. The staff were unhelpful, simply glaring at us and walking away when we asked for anything. They serviced our room daily but always forgot to replace towels, cups, soap, or water, which we only received once. In the end, we had to take items from other rooms that weren’t occupied. I would never stay there again.

Christine·Πριν μία εβδομάδα

“N/A”

The staff members were good, but the self‑catering setup wasn’t actually self‑catering.

Sipho·Πριν μία εβδομάδα

The bed was the only thing that was much better, especially the sheet.

Patrick·3 εβδομάδες πριν

The building is solid and the spot is nice, but there’s no style, it’s poorly maintained, the towels are old with holes, and they don’t even provide water during hot weather.

Thembi·Πριν ένα μήνα