The staff were amazing, especially Isaiah, who went above and beyond; he noticed us at the fire pit in the cozy courtyard and asked if we were enjoying the s'mores, which we hadn’t even heard about, so he brought a s'mores kit after five minutes—great touch. The lobby had a wonderful ambiance, the fall decorations were cozy, the courtyard felt like a natural gem surrounded by stone, and the whole hotel smelled clean. I also praised the bathroom keepers: the 1st‑floor bathrooms were spotless and smelled unused each time I visited, which is impressive given how bad some others were. The breakfast buffet was standard but very clean, with plenty of seating and a double‑sided fireplace to sit by. The only downside was the lack of pressure in the shower, and the room we first got had broken sliding closet doors; after reporting it, the front desk swapped us for a different room without issue.
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