House Boat New Pala Palace

The room and the owner's behavior were positive, yet we didn’t receive the breakfast that was included.

Royal·5 μήνες πριν

“Please don’t go by booking.com, because customer care not solved our problem, fast language problem”

He is very rude; he demanded extra money for the booking, didn’t answer my calls, refused to accept my reservation, threatened to cancel it, and I was exhausted and frustrated.

Aamish·5 μήνες πριν

We tried many houseboats, but this one was the best; the people here are very good and kind.

Samarth·6 μήνες πριν

I was really looking forward to a warm and cozy stay at this hotel, but unfortunately, things didn't quite live up to my expectations. On the plus side, the location is great and the staff were super helpful when I checked in late. However, when I got to my room, I was surprised to find that the heating wasn't working, which made it a bit chilly. And to make matters worse, breakfast wasn't included, despite it being advertised online.

Ananta·9 μήνες πριν

“Fully waste of money”

The staff here are a mixed bag - they're polite when you first arrive, but after check-in, they seem to lose interest and treat you with a bit of disdain. The real kicker is that they charge extra for every little thing, including services that you'd expect to be included in the price. To make matters worse, the heater only works for an hour at a time, and the same goes for the geyser and one of the coils. I ended up taking a cold bath in this freezing region, which was a major disappointment.

Aditya·10 μήνες πριν