Aalton Motel

“A Vasic Stay”

The motel was old and a little rough around the edges, yet the stay was acceptable. However, the spare pillow was dirty and left on the cupboard floor in dust, the plates in the cupboard and kitchen were wet, and the general appearance seemed well used.

Gotdon·3 εβδομάδες πριν

The location and price were good, but it was a bit cold. A fan heater was present, yet its noise prevented it from running overnight. Also, there was no accessible electrical socket near the bed for phone charging, which made staying alone less convenient. Still, it was fine for the price.

Sarah·Πριν ένα μήνα

The only real advantage was the location. The room was somewhat clean, except for a plastic bag left on top of the lamp that I discovered only after turning it on and smelling burning. The wallpaper was thin enough to hear every word from the neighbour. I would not recommend it unless you’re desperate. It needs major upgrades, better customer service, and genuine care. Please do not reply that you have no record of my stay; that is a lie. I have proof, including the partial refund you issued and various communications. I also received a text from you on 3 September 2026 criticizing my review after the refund. When we first arrived, the gentleman who checked us in was friendly, but the reception room smelled like fish cooking, which was off-putting. He then handed us a key and told us that one of the keys was missing—a red flag for security. I drove to our room, opened the door, and found someone already inside; she was shocked as I was when I tried to open it. She was noisy until about 3 am, and the strange men knocking on her door made me suspect her business was dodgy. The room we were given was wrong and a downgrade from what we booked and paid for. I asked reception for the correct room, but they said it was already assigned to someone else, so I couldn’t get it. I was disappointed because the room we had was below standard. When I raised the issue with the gentleman, he said they would arrange a refund. I later went to Christchurch airport to find my booking “Cancelled” as a no‑show. I didn’t realize how much time and effort it would take to get that refund—emails, calls, and discussions with staff that never returned my calls. I couldn’t even call the motel from my cell, so I used my work phone and got through (it seems I may have been blocked). I spoke to the lady twice after many attempts; she gave me her cell number to send proof of booking and payment. I had to follow up again to show proof even after I had already done what she asked, and I sent screenshots of my messages to her.

Hayleigh·Πριν ένα μήνα

“Great Location and free Parking”

The location was great and parking was free, which was a big plus.

Ai·Πριν ένα μήνα

The place was clean and comfortable, a little outdated but they’re updating it.

Valerie·Πριν ένα μήνα