The location was convenient, the room was clean, and the single night was comfortable. The staff were generally courteous. I paid a good price for one night and, given the cost, expected a higher level of service and overall value. The property felt more like a good guest house than a full‑service hotel, and my room had no particular view. Complimentary touches were very limited for the room rate. I don’t drink tea with powdered milk, so when I asked for a small cup of fresh milk to make tea in my room, that was charged separately. I was leaving in the morning for the airport and asked if the hotel could provide a complimentary drop; they said it wasn’t available. I then inquired about the price of their paid airport transfer, but the quoted amount was roughly double what I could arrange directly. There was no welcome fruit or similar complimentary amenity. None of these items alone is a major problem, but at the room rate, the combination made the overall experience feel poor value for money. The hotel could improve the guest experience by offering a few more complimentary amenities and more competitively priced transport arrangements.
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