The old man and the sea

The location is good. However, there were two single beds instead of one double bed, the towels were dirty, and the check‑out process was too long.

David·2 μήνες πριν

The apartment is very nicely furnished and well equipped, and the view from the terrace is also very pleasant. The air‑conditioning works efficiently and the bed is comfortable. The only downside is that there is no electric kettle, even though it was listed in the amenities.

Grzesiekm·2 μήνες πριν

The hotel is in a great location, with a terrace and sea view, clean, tidy, and a large parking lot available on site. Other guests respected the hotel’s quiet hours from 22:00 to 08:00, so we had no issues. If we return to Pag, we’ll choose the same hotel again. The only small complaint from our side: we stayed six nights and would have liked the hotel to provide at least one spare bedding set for us to swap or for them to use.

Boris·3 μήνες πριν

Spacious, tidy, clean, the bed is comfortable, top, top, top.

Martina·3 μήνες πριν

“There is mold in the wall and pictures are different from reality.”

The room itself was fine, but our overall experience was very disappointing, mainly because of how our reservation and complaints were handled. From the start, check‑in was problematic. We asked the agency if we could check in an hour earlier, at 2 p.m.; they replied that someone would be there in 10 minutes. We called five times, with four calls ignored, and ended up waiting an hour and a half in 45 °C heat before someone finally arrived. Upon entering the apartment we immediately saw mold on the wall, 30 centimeters next to the bed—unhealthy. The property advertises a balcony, giving the impression of a proper outdoor space, but we were given a basement room with a small space directly in front of the neighbours. We couldn’t even change clothes because there were no curtains. Moreover, because the room is next to the communal staircase, we could hear every person walking past and talking. We had specifically requested a king‑size bed, which was supposedly confirmed, but upon arrival we found two single beds simply pushed together. We complained about being given a basement room, but the only response was, “We are fully booked. This is a balcony.” That is not an appropriate way to address a legitimate complaint, especially when the room is clearly not what we expected based on the description and pictures. I am attaching pictures showing the mold and the balcony so that future guests can judge for themselves. Overall, the biggest disappointment was not even the room itself, but the mold, the poor communication, and the way our concerns were handled. They never once denied that the picture I am attaching is not a balcony. I would definitely expect much better management and transparency from a property offering this type of accommodation.

Ersaccopanza·3 μήνες πριν