The location was directly on the boardwalk, but the shower had no hot water; I called maintenance three times, and he admitted there was no hot water and that the room was unsatisfactory, promising to inform his boss. I was in room 1208. The kitchen paper towels were wet in the holder, the stove and sink were dirty, two body towels were wet on the bathroom rack, and there were no wash rags; the bed skirt hung to one side and the bed was not made properly; the floor needed vacuuming; there were cough drop hall rugs on the floors; the lights were dim. I was charged a $22 resort fee at booking and again at check‑in, then handed $22 in cash, so I was double‑charged for the resort fee. Check‑in staff were horrible, with an unpleasant, unprofessional attitude; the supervisor argued about the double charge, showed little interest in resolving it, and instead asked the employee to collect the $22 during intake.
Lisa·Πριν μία εβδομάδα