“Heavily overpriced and badly looked after property.”
Nothing to say. The experience was terrible; we’re still waiting for management at the Ritz to respond with a concession on the bill. They said they’d need to speak with someone. The first two rooms smelled like dead animals. Service was almost nonexistent, staff were dismissive, and everything about the property felt like a lot of work for what should be a five‑star hotel.
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