The bed was fine. When we first arrived, they couldn’t find my reservation, then when they did they said they wanted to charge a $50 deposit for the room I’d already paid for. They checked me into my first room, which wasn’t clean, wasn’t even set up, and had no lights. The second room they gave us was not even set up and had an old smell like something had died in there. The third room was clean and set up, but the TV didn’t work. We checked in around 1:00 am after a long drive. Since the TV wouldn’t work and they had no other room, the staff said we could stay there and someone would come in the morning to fix it. The next morning we ran some errands, came back, and called front desk to fix the TV. A guy came upstairs, tried several ways to program the TV, it still didn’t work, and he said he could move us to another room. I told him that if we had to move again he would have to give us some of our money back. He finally got the TV program working and we had five channels, but it looked like an antenna TV. This is one of the worst hotels I’ve stayed at. Not ready, didn’t know your reservation, not prepared. The sad part is I’ve stayed at other quality inns that were so much better.
Jessica·Πριν ένα μήνα