Holiday Inn Express & Suites Galesburg by IHG

Every day there was a wide selection of breakfast items, the pool toys were provided, the staff were friendly and helpful, the hotel was clean, and the ice maker and laundry facility were conveniently located. On several occasions I had to wait for clean towels because they were not available.

Marcel·2 μήνες πριν

“Pretty good, as usual, will return.”

Breakfast was great, filling, and offered many options. The room was clean, spacious, and organized. The staff were friendly and responsive. It checked all the boxes.

Brian·3 μήνες πριν

“I would give an excellent rating except for reserved room mix up and double payment issues.”

Breakfast had a nice variety and was very good. However, they didn’t have the suite we had booked. They offered a different room that didn’t meet our accessibility needs; when we asked for a second room, it was already occupied. They then offered a third room that still wasn’t a suite but was accessible and they promised to compensate us for a night. Yet they double‑charged us even though the room was already paid for. We’re still trying to resolve the issue. The hotel did issue a partial refund for the double charge, but the remaining fees are still being worked on. Overall, they did a good job.

Lahd·5 μήνες πριν

Breakfast and swimming were great. The visit was short.

Annette·7 μήνες πριν

“We enjoyed our stay and it was our first time in Galesburg”

The staff at this hotel were absolutely wonderful, going above and beyond to help me find great places to eat and even providing extra blankets and pillows when I needed them. However, the shower in my room was a bit of a letdown, with some chipped paint and a slightly old-fashioned feel. Despite this, the cleanliness of the shower was still good, and it didn't detract from my overall stay.

Valentine-malloy·9 μήνες πριν