“Pessima esperienza, soprattutto per lo staff”
The room was big enough, but we were assigned a room that could only hold two people even though we booked for three. The reception offered no help, just saying it wasn’t their fault and we should contact Booking, with no effort to resolve it. We asked for a room change, but were told the hotel was full, even though we’d been told there were rooms available at check‑in. We arrived at 23:30 after a full day of driving, exhausted, so we didn’t want to argue further: one of the three of us had to sleep on the floor. Breakfast was also disappointing, with a very limited selection of sweet and savory items.
Debora·2 μήνες πριν