We had booked another hotel and were moved to this one far from the chosen area, believing it met the same requirements. The room lacked cleanliness; we found spiders on the ceilings, there was no staff at the reception—only a WhatsApp number to contact, and the room’s entry door had no security lock. The bathroom was too uncomfortable because the hand basin was almost above the toilet, which is too awkward for larger people, and the shower box was very small and uncomfortable. We were missing the TV remote and had to request it via WhatsApp. They offered a water heater/coffee maker in the rooms, but they were actually in a “fictitious” reception full of damp smell.
Maria·2 μήνες πριν