Best Western Bloomington Edina - Minneapolis

Breakfast was good, the bed was surprisingly comfortable for both of us, and the staff were kind. I was locked out of my room for over two hours from 11 pm to 1 am because the door‑lock battery died and the staff didn’t know how to fix it; by the time the door opened we were told to take our belongings and move to another room until the issue was resolved. No discount was offered, even though it ruined my plan to propose that night. The manager Malik (sorry if I mis‑spelled his name) and front‑desk worker Lovelle (I only heard his name once while trying to stay calm) were very helpful and eager to sort things out. I wish a discount or free night had been offered, but I understand that Malik was technically off duty that day and came back just to help us.

Eliot·5 μέρες πριν

Bad experience. Bad experience

Quzmar·6 μέρες πριν

“It was the most comfortable bed and pillows!”

It was clean and everyone was so nice. Na

Barbara·Πριν μία εβδομάδα

“The TV didn't work”

I went outside for

David·Πριν μία εβδομάδα

“Not the best but might try again, smell was very distracting though”

The spot was spot on, and the pool and spa were a hit. The room had a bad smell that we think came from the AC unit—maybe mold. The staff offered a different room, but that one smelled too and was too high up. The tub didn’t drain at first, but they sorted it out. We stayed from Sat to Fri, yet housekeeping only came once; we had to grab towels from the pool area. The bed was rock hard. The staff weren’t at the desk much, but they were helpful when they were.

Trini·2 εβδομάδες πριν