Sunset View Ridge Residences

“Will definitely come back”

Its a hidden gem. Location a bit far from city

Sherwin·5 μήνες πριν

The staff need to be trained for common knowledge

Ben·5 μήνες πριν

“Nice views, horrible service, poor quality room”

We didn’t have breakfast, but we ate lunch. They could accommodate our vegetarian diet. The restaurant and decks offer lovely views, and the front desk is open 24/7. However, the service at the restaurant was incredibly slow even though there were 4 staff on duty and we were the only customers at the time. We had to ask for water several times. The pool was out of service, but that wasn’t communicated anywhere and we chose the hotel because of the pool. We arrived a bit early for check‑in and were told to wait in the restaurant while they would fetch us when the room was ready; 45 minutes later nobody came to pick us up… they forgot and we waited around for no reason. We requested an extra pillow and they wanted to charge 100 pesos to use a pillow for the night, which I’ve never seen a hotel do; we mentioned that there wasn’t a functioning pool as advertised, could they throw in the pillow to make up for that and they said no. The layout of the hotel is very strange, lots of stairs and they have blocked the easiest way for guests to get to the restaurant for staff use only… it appears to just be a sitting room, so guests have to go up and down stairs to get there. The staff were discourteous and seemed annoyed about doing their job.

Carly·6 μήνες πριν

Good place to stay

Ralph·6 μήνες πριν

I liked the city of Baguio, but the rooms left something to be desired.

Nino·8 μήνες πριν