We booked this place in advance for Oct 16th, but they cancelled our booking without informing us beforehand. We were called at night, just before check‑in, and informed about the cancellation. The way they spoke to us was extremely rude, arrogant, and disrespectful. Their attitude and customer service were absolutely unacceptable. Such poor management and unprofessional behaviour! Please don’t visit this place. Worst management ever. Totally disappointing experience! My booking has not been cancelled, now mail received for feedback without staying.
Navaneethan3 εβδομάδες πριν