Σουίτα
The hotel itself is actually good: the thermal pools are good, the rooms are clean, and the location is convenient for a relaxing stop. The management's behavior at check-in was very stressful and dishonest. Despite my booking being fully paid (BKG*), the staff claimed they 'don't work with the site' and had no record of me. They even tried to show me the website doesn't work in Turkey (knowing it’s blocked without VPN), trying to confuse me. Only after I insisted, mentioned calling the Police (Jandarma), and contacted Booking support, they suddenly 'found' my reservation and checked me in. It felt like a clear attempt to ignore a pre-paid booking. If they tell you 'no reservation', do not believe them—show your bank statement and call support immediately
The room was pleasant, there were a lot of pools, the water didn’t smell, the view was magnificent, the super‑luxury was worthy, the food was excellent, and there was plenty of meat. The bathrooms were turned off early, there was no hot water in the room, only lukewarm, so we never used the shower.
The hotel itself is actually good: the thermal pools are good, the rooms are clean, and the location is convenient for a relaxing stop. The management's behavior at check-in was very stressful and dishonest. Despite my booking being fully paid (BKG*), the staff claimed they 'don't work with the site' and had no record of me. They even tried to show me the website doesn't work in Turkey (knowing it’s blocked without VPN), trying to confuse me. Only after I insisted, mentioned calling the Police (Jandarma), and contacted Booking support, they suddenly 'found' my reservation and checked me in. It felt like a clear attempt to ignore a pre-paid booking. If they tell you 'no reservation', do not believe them—show your bank statement and call support immediately
The room was pleasant, there were a lot of pools, the water didn’t smell, the view was magnificent, the super‑luxury was worthy, the food was excellent, and there was plenty of meat. The bathrooms were turned off early, there was no hot water in the room, only lukewarm, so we never used the shower.
