“Tienen potencial sin explotar”
The facilities are pretty, colonial style like the whole town, in white and green and some very nice wooden furniture. Everything is very close in the town, you can walk around. We arrived at 11 am, as the check‑in was at 1 pm, there was no one at the hotel available to attend the public, they arrived in about 10 or 15 minutes, we stored our luggage and they cleaned for the check‑in. At 1:20 pm we arrived to do the check‑in, there was a man of reception, he didn’t know if the room was ours, they hadn’t left keys, had to change locks because the previous guests had taken the keys and when they finally gave us the room, I had to request a complete change of bed linens, because it smelled like dog and the pillow covers were dirty. They don’t offer coffee, because they have a broken coffee maker, there is no hot coffee kettle. The service is very impersonal, they leave the cleaning lady in charge but they have no staff for attention. The toilet in the bathroom has low water pressure and you could not flush because it didn’t fill fast, the hot shower could not adjust the temperature. They’re not prepared to attend to tourists, they only offer the room simply.
Claudia6 μήνες πριν