I stayed in room 127 on the ground floor and it was roomy enough, with a comfy bed. The room was close to the pool, which was clean and enjoyable, and the restaurant was pleasant; Jeronica was a delight as a server. The blended fruit smoothies and cocktails were particularly good, and I liked having access to the Onyx spa on site. The hotel is near a lot of other amenities. However, nobody helped me with my luggage when I left, and the chairs around the pool had no umbrellas, so I had to sit in the scorching sun. The rooms feel quite dated and could use a touch of refurbishment. There was no complimentary water in the room, which is not ideal in a hot country. As a solo female traveller, I was uncomfortable being in a ground‑floor room with a weak lock, where people from the bar and the pool could see directly into my room. Restaurant service is inconsistent; servers are slow to acknowledge you, offer a seat, or take your order, and the menu offers only a few healthy options.
Charlotte·6 μήνες πριν