Trường Thịnh Hotel

I wish the sales or online team could read guest messages; the phone number provided doesn’t even work.

Diem·2 εβδομάδες πριν

“Ok”

The staff were cheerful and pleasant, and they provided good customer support.

Vũ·2 μήνες πριν

The owner was cheerful.

Cường·3 μήνες πριν

Nothing noteworthy. The experience was terrible. I had an important meeting at 12:00, so I planned to sleep well and get up around 11 am. Yet at 9 am the staff started loudly talking, laughing, and shouting in the corridor. Then there was a loud noise, as if something had been broken in one of the rooms. The worst part happened around 10 am: staff simply opened the door and entered my room without knocking, without warning, and without permission, even though I was inside. When I got dressed and went out to find out what was happening and why strangers were entering an occupied room, instead of apologies I saw staff laughing and discussing among themselves. No one even tried to explain or admit their mistake. For me this was a complete lack of respect for guests, their rest, and personal space. Entering a room without knocking and permission is unacceptable. After such an experience I definitely don't want to return here.

Л·5 μήνες πριν

The bathroom was spotless and spacious, but the air‑conditioner wouldn’t respond to the controls and stayed warm, and the hotel is somewhat removed from the city centre, making it a little far away.

Khanh·6 μήνες πριν